Frequenty Asked Questions

  • How do I book a ride?

    Booking is easy! You can reserve a ride through our website by clicking here or by calling 628-259-9757.

  • What areas in the Bay Area do you serve?

    We provide services throughout the entire Bay Area, including Marin County, Sonoma and Napa Counties, San Francisco, Oakland and surrounding regions.

  • Are your drivers professionally trained?

    Yes, all our drivers undergo rigorous training, background checks, and are experienced professionals committed to providing a safe and comfortable journey.

  • Can I make special requests for my ride, such as multiple stops or specific vehicle preferences?

    Absolutely! We strive to accommodate special requests. You can mention your preferences when booking, and we'll do our best to tailor the experience to your needs.

  • How do you ensure the cleanliness and safety of your vehicles?

    Our vehicles undergo regular maintenance, cleaning, and safety inspections. We prioritize the well-being of our passengers and maintain the highest standards of vehicle cleanliness and safety.

  • Do you have car seats for children?

    Yes, we provide car seats for children upon request to ensure a safe and comfortable ride for your little ones. Please specify your requirements when making a reservation.

  • What types of vehicles do you offer?

    We have luxury black SUV’s that seat up to 6 guests. We also provide car seats for children upon request.

  • What is your cancellation policy?

    Our cancellation policy varies based on the type of service booked but is typically 48 hours. You can find detailed information on cancellations in our terms and conditions.

  • What forms of payment do you accept?

    We offer flexible payment options to enhance your convenience. We accept cash, Venmo, Apple Pay, MasterCard, Visa, American Express, and Discover. Rest assured, credit card transactions can be securely processed through our advanced booking system or over the phone, prioritizing the safety of your personal information.